Trusted by APAC's most innovative companies
Proven at scale
10M+
Customer interactions handled
95+
languages supported
16+
languages supported
Serving customers across Singapore, Malaysia, Indonesia, Philippines, Taiwan, Hong Kong, Australia, Korea, Thailand, Vietnam, New Zealand, the UK, Canada, Germany, Turkey, and the USA.
AI agents built for APAC's complexity.
Global CX tools break down where the region gets hard — many markets, many languages, real compliance and cultural nuance. We built for exactly that.
Localised
16+ countries, 95+ languages. Natural conversations tuned for local culture and compliance across APAC.
Configurable
Follows your policies. Your SOPs and brand voice, translated into reliable AI playbooks.
Connected
Works across every channel. Multi-modal by design — chat, voice, and images — connected to any application.
Configurable
Fits your architecture. Lightweight integration with both legacy and modern systems.
Unlock value at scale in under 3 months.
Scope
Align on the problem to solve and how success is measured.
Build
We develop a proof of concept, training the AI on your SOPs to match human-level performance.
Deploy
Go live with continuous support, backed by a 4-week free trial and money-back guarantee.
One brain, three channels.
Shared memory
Context between voice and email in the same case.
One portal
One platform to manage playbooks of 3 channels
Seamless handoff
Move from chat, voice to human support seamlessly
Unified analytics
Resolution, CSAT & handoff rates by channel
Trusted by APAC's leading CX teams
Delivering trusted support at scale is critical. With Peson, we support millions of users across 6 markets and 5 languages, cut resolution time by 50%, and boosted agent efficiency by 150% — so our team can focus on high-value interactions.
— Gijs Verheijke, Director of Customer Experience
Peson AI helped us deliver highly personalised support at scale. Our CSAT shows we consistently exceed member expectations — strengthening loyalty and shaping the future of urban mobility.
— Deyao Ang, Chief Community Officer
A force multiplier for our sales operations. By automating 50% of our workload and doubling our bandwidth overnight, we scaled outreach without compromising conversion quality.
— Trista Yeap, Head of Customer Experience
Guaranteed customer experience outcomes.
Plans are built for you
Free
Starter
Best for a single market or channel getting started with AI support.
- 1 AI agent, 1 language
- Chat channel
- Up to ~10,000 interactions/month
- Standard integrations
- SOP training & onboarding
- Email support
- 4-week free trial
$49/m
Growth
Best for teams expanding across several markets and channels.
- Multiple AI agents, up to 20 languages
- Chat, voice & multi-modal channels
- Higher interaction volume
- Legacy + modern system integrations
- Custom playbooks & brand voice
- Priority support + dedicated success manager
- Money-back guarantee
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Enterprise
Best for large operations running across many countries and languages.
- Unlimited agents, 95+ languages
- All channels, fully multi-modal
- Custom interaction volume
- Full compliance & security (Trust Center)
- Custom integrations & SLAs
- Dedicated team + co-developed rollout
- Volume-based custom pricing
